WEBINAR: Improving IT services to cope with the pandemic and beyond

Tuesday 26 October 2021 – 10.30-11.15am

Webinar registration is open – complete the form below

The covid pandemic presented enormous challenges to NHS IT teams. Almost overnight, they had to cope with large numbers of staff working from home and staff who were redeployed into different areas.

This created demands on areas such as service desks but also concerns around security and access as people worked in different locations, sometimes using their home wifi. At the same time, many IT departments will have had longer term plans to streamline and improve processes which they may have wanted to progress despite the rapidly-changing circumstances.

How IT departments coped with these demands contains lessons, not just for future periods of extreme pressure but for more normal times, specifically around maintaining IT service operations efficiency. …